Am trying to login to my account but my efforts not successful

Hello @ADESINA_ADEBISI
at https://my.norton.com/ &or at Norton UI?
VPN off?
Ad block off?
Tried different browser?
Please review: Sign in to your Norton account here
Please select one of the following: |

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AI responses may include mistakes.
AI Overview
If you’re having trouble logging into your Norton account, start by ensuring you’re using the correct email address and password associated with your account. If you’ve forgotten your password, you can reset it by navigating to the Norton login page, clicking “Having Trouble Signing In?”, and following the instructions sent to your email. If you’re still unable to log in, check for temporary lockouts, incorrect password entries, or potential issues with your browser or internet connection.

Verify Login Credentials:
Email Address:
Double-check that you are using the correct email address associated with your Norton account.

Password:
Ensure that you are entering the correct password. If you suspect you’ve forgotten your password, proceed to the next step.

Password Reset:
Go to the Login Page: Navigate to the Norton login page (usually my.norton.com).
“Having Trouble Signing In?”: Click on the “Having Trouble Signing In?” or “Forgot Password” link.
Follow Instructions: Enter the email address associated with your Norton account and follow the instructions provided to reset your password via email.
Check Spam/Junk Folder: If you don’t see the email in your inbox, check your spam or junk folder.

Troubleshoot Further:
Account Temporarily Locked:
If you’ve entered the wrong password too many times, your account might be temporarily locked. Wait an hour and try logging in again, according to Norton.

Incorrect Password Errors:
If you’re consistently seeing “incorrect password” errors, double-check your keyboard for caps lock or incorrect keyboard layout, especially after OS updates, according to JustAnswer.

Browser Issues:
Try clearing your browser’s cache and cookies or using a different browser.

Internet Connection:
Ensure your internet connection is stable.

Contact Norton Support:
If you’ve tried all the troubleshooting steps and are still unable to log in, contact Norton’s official customer support for further assistance.

By following these steps, you should be able to regain access to your Norton account, says a user on JustAnswer.

AI responses may include mistakes.