<p>There are a few reasons why your promo code might not have worked:<ul><li><b>The code isn't valid for your items:</b> Sometimes promo codes are product-specific, where maybe it would work for sandals, for example, and not sneakers.</li><li><b>The code required a certain cart value:</b> Some promos also are only valid once you spend a certain amount.</li><li><b>The item you want is already on sale:</b> Most of the time, discount codes don't stack and apply to items that are already on sale.</li><li><b>The code is expired:</b> Yes, sometimes this does happen, as all coupons expire eventually. We do our best to keep on top of expired coupons, there are a lot of shops online though! If you try using a code and you get the response that it's expired, please do let us know and we'll get it sorted as quickly as we can.</li></ul></p>