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There are plenty of ways to get in touch with us. Here’s everything you need to find a local Meridian branch, look up business hours, get answers to your questions, or provide us with feedback. We are always here to help our Members find what they’re looking for.
Contact us
Our Contact Centre representatives are available to answer questions and help you with your banking. Toll free: 1-866-592-2226
Member Support
Book an appointment If you’re looking for advice or you have questions about banking, borrowing, or investing, we’re here to help. Book an appointment with one of our advisors at a time and location that works for you. Book an appointment
Find us Looking for a branch, an ATM, a Financial Planner or a Mortgage Specialist? Find us
Send a private message Meridian Members can send us a secure message through online banking. It’s totally secure – perfect for account-related questions or inquiries involving your personal financial information. Just sign in and select the “Secure message” tab. Sign in to online banking
Resolve a complaint We’re committed to providing the best Member experience possible. If you have a complaint or a concern, please follow the 3-step Member Complaint Handling Procedures (MCHP). We’ll work with you to resolve the issue as quickly as possible. Submit a concern or complaint
Frequently asked questions Need an answer quickly? Visit our FAQ page for the most commonly asked questions. Explore frequently asked questions
Compliment us It's always nice to know that we're doing a good job! Send us a note about your positive experience with Meridian. Leave us a compliment
Privacy questions
If you have questions about privacy, please send us an email. You can also call the Contact Centre or speak to a Meridian representative at a branch. Read our privacy policy We'll never contact you via phone or email to ask for personal information or account details. If you’re ever concerned about "phishing" or other suspicious activity, please contact us right away at: OnlineBankingSecurity@meridiancu.ca. Read our 100% Security Guarantee
Meridian Visa Card Support
Our dedicated Cardholder Service team is available 24 hours a day, 7 days a week, to help answer your questions whenever they arise. Your satisfaction is our priority. Call usCanada and the U.S. 1-877-558-3049 |
