What is GoGoGrandparent?

Designed for seniors and those with disabilities like limited mobility, GoGoGrandparent is an on-demand services company that connects seniors to necessary services like transportation, meal delivery, groceries, and more. Services are vetted for safety and reliability, offering an accessible way for seniors and those with disabilities to maintain their independence.

Common service providers GoGoGrandparent uses include Uber, Lyft, DoorDash, and Instacart. The process is straightforward, eliminating the need for seniors to be tech-savvy. With an account, seniors can request services through a simple phone call and by following easy-to-understand prompts – no app or smartphone is needed. Caregivers can also set up an account to request these services for the elderly in their lives.

GoGoGrandparent includes built-in safety features such as ride monitoring, which provides real-time updates to family members and caregivers, ensuring peace of mind for loved ones.

The company continuously strives to enhance senior independence with additional features such as medication delivery, home maintenance services, and wellness check-ins. By bridging the gap between modern technology and accessibility, GoGoGrandparent is making it easier for older adults to navigate daily life while staying connected to essential services and loved ones.

Pros

Rideshare and delivery concierge service

No smartphone required

Safety features and monitoring available

Highly customizable

Cons

Additional fees often apply

GoGoGrandparent ride works with third-party service Lyft and Uber drivers to offer a safe and reliable ride service to senior citizens and people with disabilities. You can schedule the transportation service by calling the provided phone number and working with an operator, going through the call center phone menu, or using the online dashboard. 

Rides are set up based on screening checks for things like ensuring the car will accommodate a walker, ensuring your destination is ADA accessible, confirming your driver is willing to load ambulatory equipment, and more. Transportation options are monitored throughout the ride to ensure the driver follows the speed limit and takes the best route.

Grocery delivery through GoGoGrandparent is delivered to your door on demand or scheduled. GoGoGrandparent works with grocery stores and shoppers to organize your shopping list, track your order, and keep you updated on your order. It also saves your shopping lists, making ordering even easier next time. 

Meal delivery through GoGoGrandparent allows seniors to maintain a healthy diet through nutritious meals from local restaurants as they age. GoGoGrandparent will place your order, confirm your dietary needs are met, track your order, and communicate real-time delivery times to you. Meals arrive hot and hassle-free within 20 to 90 minutes of your order.

GoGoGrandparent will pick up and deliver your recently filled prescriptions so you never miss a dose. The process is simple. After confirming with the pharmacy that your prescription is ready and a credit card is on file, schedule your pick-up and let GoGoGrandparent handle the rest.

Living at home means keeping the house safe and comfortable. As a senior, some tasks are just not something you can handle. GoGoGrandparent can help you schedule vetted in-home care services, home repairs, and more. Services include: 

Caregivers

Snow removal

Dog walkers/pet sitters

House cleaning services

Handyman services

Furniture assembly

Hair stylists

If you don’t see a service listed that you need, call anyway. The GoGoGrandparent team is committed to researching the service to assist you and others.

GoGoGrandparent offers four membership levels: Basic, Value, Premium, and Total Care. 

Membership fees start at $11.72 per month (billed annually) for the Basic plan and top out at $409.99 monthly for the Total Care plan. Beyond the monthly fee for each plan, each service also incurs a fee. 

At the Basic level, members are charged $.27 per ride minute (plus the ride cost by the provider), and there’s a $5 fee for using an operator to schedule the ride. There is no operator fee if you schedule your own rides. Meal delivery is $4.25 to $8.50 per meal order, plus the cost of the meal. 

Fee prices decrease with each plan. By comparison, the Total Care plan includes unlimited operator-ordered ride minutes, and meal delivery is $2 to $4 per order.

​GoGoGrandparent gets mixed customer reviews from users and caregivers. Many users report a positive experience and appreciate the service for providing independence and peace of mind. However, several reviews highlight concerns, including high costs, billing disputes, and inadequate customer support. GoGoGrandparent is BBB-accredited and receives an A- rating.

Is GoGoGrandparent safe for the elderly?

GoGoGrandparent’s ride service uses drivers who are vetted and verified through Uber and Lyft. Although these drivers are not trained to work with older adults, GoGoGrandparent offers services to assist individuals from the door to the car upon request.

What does GoGoGrandparent cost?

There are four monthly plans to choose from. The cost ranges between $11.72 and $409.99 per month (paid annually), depending on the level of service, plus applicable fees for the concierge service and the payment for the actual service rendered.

How does GoGoGrandparent work?

Simply sign up on the website or call their toll-free number and register. You will provide some basic details, payment, and emergency contact information. Once signed up, you’re ready to start using the service.

To use the service, just call and follow the prompts to request your service. GoGoGrandparent coordinates and monitors the rest for you.

Is GGG an emergency medical transportation service?

No, GoGoGrandparent is not a replacement for an ambulance or medical transportation (emergency and non-emergency). The service can be used for transportation to medical appointments, but the rides are just that: rides. Passengers need to be able to get from the car to their appointment without physical assistance. 

What are GoGo Grandparent’s hours of operation?

You may call and schedule a ride service 24/7. 

GoGoGrandparent provides a valuable and accessible solution for seniors who want to maintain their independence while aging in place. By offering rides, meal and grocery delivery, and in-home services, the platform simplifies daily living for older adults while giving caregivers peace of mind.

The concierge-based system eliminates the need for a smartphone, making it easy for those unfamiliar with apps. At the same time, caregivers benefit from real-time monitoring, safety features, and service oversight to ensure their loved ones are well supported. 

While additional costs and some reported customer service concerns exist, GoGoGrandparent remains a convenient option for seniors and their families seeking reliable assistance with transportation and essential services.

Great for hassle-free transportation and deliveries

GoGoGrandparent

No app or smartphone required

Safety features and caregiver monitoring available