However, organizations often encounter difficulties in finding skilled professionals capable of efficiently operating and managing EDR solutions. It is challenging for customers to establish dedicated security teams within their own organizations, which also means that it is difficult to collect security trends and respond to incidents when they occur. Furthermore, the implementation of these solutions can be quite costly. They are known for their intricate setup, configuration, and maintenance processes, requiring specialized knowledge and expertise that may not be easily accessible to all organizations. This level of complexity can result in misconfigurations, causing security vulnerabilities to arise.

AGEST, Inc. provides all-in-one solutions to address issues in the fields of software quality and testing, system integration, and security, helping customers focus on manufacturing.

“We offer a range of EDR managed services, specifically Managed Detection & Response (DH-MDR), which are carried out by our team of cybersecurity analysts at the DH-SOC (Security Operations Center),” says Mamoru Seki, director, senior managing executive officer & CGSO of AGEST, Inc.

The DH-MDR service provides full outsourced threat removal and recovery, which is the most significant factor in customers choosing AGEST. The service covers not only the EDR operational area but also threat hunting for prevention. DH-MDR services provide customers with vulnerability management and External Attack Surface Management (EASM) to “prevent cyber-attacks as much as possible” and “minimize damage even if a cyber-attack occurs."

The DH-SOC is equipped with skilled professionals capable of handling incidents at endpoints and providing extensive assistance, including isolating endpoints, removing malware, and implementing preventive measures to avoid future occurrences.

In addition to EDR services, AGEST offers a comprehensive set of cybersecurity services, including platform diagnostics and web application diagnostics. In platform diagnostics, it conducts security diagnostics to identify structural flaws (bugs) in applications targeted by cyber-attacks and exploitable vulnerabilities originating from servers, operating systems, and devices in advance and takes preventive measures.

The company also investigates the existence of latent vulnerabilities in servers and network devices located on the customer’s network, as well as IoT devices. This involves a precise diagnosis of the OS and middleware in servers and devices using both tools and manual operations, following a black box method. After detecting vulnerabilities, AGEST compiles a comprehensive report detailing the identified weaknesses and the corresponding countermeasures.

Web application diagnostics follow a similar process as platform diagnostics but with a specific focus on identifying hidden vulnerabilities in the customer’s web applications. These applications are thoroughly examined and diagnosed to ensure their security and stability.

Beyond diagnostics, AGEST provides test engineer services for various types of software, including IoT devices, servers used in IoT device systems, and web/mobile applications. This involves thorough exploratory testing from a security perspective to identify any specifications that have security issues or defects that may potentially result in security breaches.

AGEST’s services extend to a nationwide system for manual testing that covers working with customer teams as well as outsourcing. AGEST’s DH-MDR customers come from a diverse range of industries and sizes, including public utilities, manufacturing, construction, logistics, healthcare, and entertainment. The company has effectively assisted in more than 16,000 cases spanning different industries and businesses, offering comprehensive support ranging from quality consulting at the early stages to strategy development, test design and implementation, as well as agile testing, automated testing, and vulnerability assessment. It also has 680,000 endpoint devices being monitored around the clock by the unified threat management (UTM) firewall, ensuring constant vigilance.

We offer a range of EDR managed services, specifically DH-MDR (Managed Detection & Response), which are carried out by our team of cyber-security analysts at the DH-SOC (Security Operations Center)

AGEST Academy, an educational and training organization managed by AGEST, is dedicated to generating highly skilled software quality engineers. It offers diverse educational programs for aspiring test engineers, including opportunities to obtain the International Software Testing Qualifications Board (ISTQB) certification. In addition, e-learning materials on testing methodologies are provided to promote personal growth and development in the field of software quality. This involves establishing a system for enhancing employees’ knowledge and skills in line with the advancements in digital technology, helping companies and organizations stay competitive and facilitating the reskilling of individuals and businesses.

AGEST also hosts the cutting-edge quality research institute, ‘AGEST Testing Lab,’ dedicated to exploring innovative testing technologies for the emerging software society. This institute aims to release valuable research findings that will benefit individuals across the board.

In fulfilling its mission of saving the digital world, AGEST supports research in advanced technology, nurtures quality assurance (QA) tech lead personnel who are well-versed in the latest technologies and delivers innovative QA solutions for the future. Through these initiatives, AGEST aims to contribute to the growth and protection of the digital landscape.