Please complete the form below to request access to your MyChart account. Once submitted, it could take up to three business days for processing and verification. Once approved, you will receive an email with your activation code and instructions on how to complete your MyChart activation. If you have any questions or if you do not receive your activation code, you can e-mail us at MyChartSupport@promedica.org, or call our MyChart Support Line at 419-291-4173 or toll free at 1-833-212-1586 Monday through Friday, 8 a.m. - 6 p.m.

If you need access to a dependent or loved one’s ProMedica MyChart Account, you will need to complete the MyChart Proxy Access form. Completed forms can be sent via email, fax (419-479-6919), or dropped off at any one of our ProMedica facilities. Please be aware that information sent via email is not secure and could be misdirected or intercepted in transmission.

Follow these steps to sign up for a MyChart account.

Enter your personal information.

Verify your contact information.

Choose a username and password.

If you have any questions, please contact us at 419-291-4173.

Follow these steps to sign up for a MyChart account.

Enter your personal information.

Verify your identity.

Choose a username and password.

If you have any questions, please contact us at 419-291-4173.

We need some information in order to grant you a MyChart account. Enter your demographics here and in the next step we will verify your identity using questions from a third-party verification system. This service uses publicly available information about you including some information contained in your credit history*. Once verified, you will receive an email or a letter with your activation code and instructions on how to activate your MyChart account. If you have any questions, please contact ProMedica MyChart Support at 1-833-212-1586 or email at mychartsupport@promedica.org.

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